Written by:
Hannah Gubbins
Correla, in partnership with Energy Systems Catapult, have an upcoming webinar titled “Scaling up for Success: Mastering the ‘Create, Sell, Serve’ Model & the Power of Serve.” The free event, aimed at helping businesses of all sizes navigate the complexities of scaling, is set to take place on the 10th of October, 12:30pm – 2:00pm.
Alex Jessup (left), Managing Director of Managing Services at Correla and Neil Laird (right), Operations Director, will lead the webinar.
As many companies face challenges in growth, particularly in maintaining efficiency and customer satisfaction, the webinar promises practical strategies for overcoming these hurdles. By focusing on the ‘Create, Sell, Serve’ model, we aim to equip business leaders with the knowledge and tools they need to foster sustainable growth.
Tackling Three Core Business Growth Blockers
Our webinar will focus on three key areas critical to scaling any business:
1. Customer Journey Optimisation:
In a marketplace where customer experience often defines business success, our webinar will delve into methods for designing seamless, customer-centric experiences.
2. Tooling and Process Efficiency:
Streamlining operations is crucial for scaling without sacrificing service quality. This session will focus on how to select the right tools and implement processes that improve productivity and service delivery. The goal is to help business leaders work smarter, not harder, by leveraging technology, services, and innovation.
2. Talent Management:
A company’s ability to scale successfully often hinges on its people. The webinar will explore strategies for attracting, training, and retaining top talent, with a focus on fostering a team culture that supports long-term growth and exceptional service delivery.
Addressing the Challenges for Growing Businesses
The event is designed for those start-up founders who are eager to expand their operations. As businesses evolve, the importance of balancing growth with operational efficiency, customer satisfaction and retention become critical. Our webinar provides insights that attendees can apply immediately to their own businesses.
How to Register
Those interested in attending can register for the webinar by clicking the button below:
